Frequently asked questions

Reach out via email or my contact form and we can chat through all your details in depth. Always try to include as much detail as possible, this means the type of sign/item, materials you like, your colour scheme, guest count and wedding date. I will then provide you with a full quote. We can then get you booked in with a 50% non refundable booking fee, this secures your date. Your hand painted wedding stationery is ready to deliver/collect 2 weeks prior to your wedding date and I require your full wording and guest list 5 weeks prior to this date. When the time comes, I will send you over a full wording guide, so you know exactly what to send to me and when. I design and send back full mock up designs within a week for you to approve before I start to paint. The remaining balance is due once all your lovely wedding signs are finished. I then wrap them up and send them off safely to you ready to be displayed at your wedding for everyone to enjoy!

I am based in a small village in Cambridgeshire, near a town called Huntingdon. I offer collection at my home and post out to the whole of the U.K

The sooner the better, I do book up in peak months (April-September). I generally recommend contacting me at least 3 months prior to your wedding date to make sure that there is plenty of time to put your vision together, but if you are more last minute, we can certainly try to make it work.

I need your final wording and guest list 5 weeks prior to your collection/delivery date. I have created a full wording guide that I send out to all my couples, explaining exactly what I need and how. This document will make everything much easier for you and I always send out a courtesy email before everything is due to remind you for your details.

If something changes or you realised you misspelled a name, that's totally fine. Stuff happens. Just let me know and I can do my best to fix it for you.

I have spent a long time perfecting my calligraphy and have naturally developed a style that is solely mine.

I am always happy to slightly adapt mine to suit your style (the thickness of the text or the spacing), but I cannot and will not copy another calligrapher's work. 

I use lots of different standard fonts in my signs (all handwritten) and I am absolutely happy to incorporate your choices into your signs, for example, serif or sans serif text. 

I can sometimes take on orders where my couples provide the items, these are unique items only, for example candles, plant pots etc. I don't accept place cards or signage materials to write on. These are all provided in house by my sustainable suppliers.

A 50% non refundable booking fee is needed to secure your date, then the remaining balance is due once all work is complete. You can always add pieces on, and these can be secured with another 50% non refundable booking fee. All payments are made via bank transfer and details are sent via email on the invoice. Payments must be made within 14 days to secure the wedding date.

I currently ship throughout the whole of the U.K. All items are sent tracked, and signed for. Tracking numbers are sent over to you on the day of posting. I use custom-made double-walled cardboard boxes for all larger signs which are very durable. Everything is insured up to the value of £100 and with options to increase the insurance to the full amount.

Yes. But I would advise against displaying your signs outside in harsh weather, however, they won't fall apart if you do. If it is raining heavily, then do your best to bring them inside quickly (especially if you want to keep them afterwards!). All inks used are non toxic water-based inks, they are weatherproof but only to a certain extent.

Absolutely, we would book you in based on your favourite material but this can be changed later down the line, as long as ample notice is given. Ample notice being around 3 months prior to the wedding. If materials have been ordered in, there may be extra costs to ship in new ones.

You can find my price list here, for anything else or bespoke items, please get in touch and I can provide a full quote.

II work with sustainably sourced Birch plywood and Ash wood, which I then hand sand, stain and varnish. All care has been taken to remove any splinters but on the odd occasion there might be one so take care when handling your signs.  All large acrylic pieces are made from 100% recycled plastics and are fully recyclable afterwards.

Not a problem at all, your final balance will reflect a decrease or increase in numbers. As long as the total order amount doesn’t dip below the £400 minimum spend (excluding delivery/collection)

Absolutely, as long as I have ample notice and I am not booked up. it is always best to give me a heads up if you are thinking of adding items on. This way I can let you know if I am reaching capacity.

Yes this is totally possible, as long as the total order amount doesn’t dip below the £400 minimum spend (excluding delivery/collection).

99% of the time, I can accommodate changes once the signs are painted. These are priced based on how extensive the changes are and a quote will be sent over before any changes are made.